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Who we are Our people Corporate profile Corporate citizenship Environmental, Social and Governance (ESG) Investor relations Awards News and Economics For Investors Customer Care Country: Canada Canada Selected United States Language: English English Selected Français 简体中文 繁體中文 Home / Fraud Protection / How TD protects you\r\n"}}" id="text-f956290bca" class="cmp-text">Home / Fraud Protection / How TD protects you
Fraud Protection\r\n"}}" id="text-04521a49a3" class="cmp-text"> One Time Passcodes are for one person only: you\r\n"}}" id="text-a1891c142e" class="cmp-text"> One Time Passcodes are for one person only: you Unless you call us, we will never ask for your PIN, one time passcode, or passwords.\r\n"}}" id="text-9a93d2ba57" class="cmp-text">Unless you call us, we will never ask for your PIN, one time passcode, or passwords.
Learn more Report suspicious activity Your TD Online and Mobile Security Guarantee1\r\n"}}" id="text-7665510b89" class="cmp-text"> Your TD Online and Mobile Security Guarantee1 We've made a commitment to keep your online and mobile transactions as safe as possible. You’re covered by the TD Online and Mobile Security Guarantee provided you meet your security responsibilities in the customer agreements you have with us.\r\n"}}" id="text-4645455c91" class="cmp-text">We've made a commitment to keep your online and mobile transactions as safe as possible. You’re covered by the TD Online and Mobile Security Guarantee provided you meet your security responsibilities in the customer agreements you have with us.
How TD protects you1\r\n"}}" id="text-96d12c91e9" class="cmp-text"> How TD protects you1Protecting your information
Information security and protecting your privacy are fundamental to the way we do business at TD Bank Financial Group. We will protect your information with appropriate safeguards and security measures. All employees of TD Bank Financial Group are familiar with the procedures that must be taken to safeguard customer information. And to us, protecting the confidentiality of your information is more than a procedure – it’s part of our job. It is specified in our employment agreements and regularly confirmed in writing.
Our privacy commitments set out our commitment to protecting your information.
Monitoring
We have thorough, up-to-date security standards to protect our systems and your information against unauthorized access. Constant monitoring maintains the quality of our systems, proactively identifies unusual customer account activity and helps provide you with around-the-clock peace of mind.
Firewalls and cookies
We’ve made a commitment to keeping your confidential information safe using secure firewalls and cookies to prevent unauthorized access to our internal systems.
Learn more about firewalls and cookies
Two-Step Verification
For your protection, we use Two-Step Verification. We’ll send you a one-time security code when we need to confirm who you are for online or mobile banking, or – if you choose - every time you login.
Learn more about Two-Step Verification
In-app Authentication
As another layer of protection when online shopping, use the TD app to review and verify your recent online transactions.
When checking out, you will receive a prompt to open the TD app. Use your biometrics ID or login credentials to login, then review and confirm that it's you making the purchase.
Learn More about In-app Authentication
WebBroker trading password
WebBroker provides an optional added level of security – a trading password – to prevent unauthorized trades from being placed in the event your Connect ID and password have been compromised.
Learn more about our WebBroker trading password
Our online communication policy
TD Bank Financial Group will not send customers unsolicited emails asking you to reply with passwords, account numbers or PINs.
Learn more about our online communication policy
View More
Resources to identify and protect against fraud\r\n"}}" id="text-183849e101" class="cmp-text"> Resources to identify and protect against fraud Eight things your bank would never ask youFraudsters can try to defraud you by impersonating your bank. Protect yourself by knowing certain things TD Bank will never ask you.
5 ways to protect yourself from financial fraudstersFalling victim to financial fraud can leave you feeling angry, confused, and helpless. Here are few tips to protect yourself against financial fraudsters.
Protect yourself from investment fraudAre you getting unsolicited investment advice online? Look out for these signs to avoid being a target of fraud.
Frequently asked questions\r\n"}}" id="text-192e61cde1" class="cmp-text"> Frequently asked questions What are the steps I can take to protect my online account and information? Don’t open emails you didn’t ask for, and don’t open email attachments from strangers.\r\nBe cautious about clicking links on unknown websites.
\r\nRegularly update the software on your computer, phone and other devices.
\r\nKeep your passwords safe:
\r\n\r\nNever share your passwords or PIN with anyone.\r\nChoose different passwords for different devices.\r\nDon’t use your passwords on someone else’s device.\r\nChoose a “strong” password that uses a random combination of numbers or letters. Don’t use names or birthdays or a row of numbers or letters that are too easy to guess like “12345” or “ABCDEF”.\r\n\r\nUse Two-Step Verification whenever possible. When you turn on this feature, we'll confirm it’s you by sending a text message to your phone.
\r\nLearn about ways to protect your online data
\r\n"}}" id="text-dbee387421" class="cmp-text">Don’t open emails you didn’t ask for, and don’t open email attachments from strangers.
Be cautious about clicking links on unknown websites.
Regularly update the software on your computer, phone and other devices.
Keep your passwords safe:
Never share your passwords or PIN with anyone. Choose different passwords for different devices. Don’t use your passwords on someone else’s device. Choose a “strong” password that uses a random combination of numbers or letters. Don’t use names or birthdays or a row of numbers or letters that are too easy to guess like “12345” or “ABCDEF”.Use Two-Step Verification whenever possible. When you turn on this feature, we'll confirm it’s you by sending a text message to your phone.
Learn about ways to protect your online data
What should I do if I receive a suspicious email or message asking for my personal information or login credentials? Never reply to suspicious emails or open attachments from strangers: delete them.\r\nFraudsters may try to scam you by pretending to be your bank. Remember, TD Bank will never ask you to:
\r\n\r\nGive personal or account information (like bank account numbers or passwords) by phone.\r\nLet us remotely access your computer. \r\nTransfer money or “keep a secret” as part of an investigation.\r\nBuy gift cards.\r\n\r\n\r\n"}}" id="text-822a5f388e" class="cmp-text">Never reply to suspicious emails or open attachments from strangers: delete them.
Fraudsters may try to scam you by pretending to be your bank. Remember, TD Bank will never ask you to:
Give personal or account information (like bank account numbers or passwords) by phone. Let us remotely access your computer. Transfer money or “keep a secret” as part of an investigation. Buy gift cards. Can I trust third-party websites and mobile apps that require access to my TD Bank account information? The safest way to pay is by using your TD Credit Card or TD Access Card, and only on a secure website. \r\nHere’s what to keep in mind when making online purchases:
\r\n\r\nIf something sounds too good to be true, it probably is.\r\nShop with well-known, familiar retailers. When shopping with companies or stores you don’t know, research them before you buy.\r\nDon’t make purchases on a pop-up page: go directly to the retailer’s secure website.\r\n\r\nLearn ways to protect your online data
\r\n"}}" id="text-52034b4ed7" class="cmp-text">The safest way to pay is by using your TD Credit Card or TD Access Card, and only on a secure website.
Here’s what to keep in mind when making online purchases:
If something sounds too good to be true, it probably is. Shop with well-known, familiar retailers. When shopping with companies or stores you don’t know, research them before you buy. Don’t make purchases on a pop-up page: go directly to the retailer’s secure website.Learn ways to protect your online data
How does TD Bank handle fraud? In the unlikely event that money was taken out of your TD account because of a TD online or mobile transaction that you didn’t make, TD will investigate the transaction, as long as you’ve met your security responsibilities.\r\nLearn more about the TD Online & Mobile Guarantee
\r\n"}}" id="text-25a2875d11" class="cmp-text">In the unlikely event that money was taken out of your TD account because of a TD online or mobile transaction that you didn’t make, TD will investigate the transaction, as long as you’ve met your security responsibilities.
Learn more about the TD Online & Mobile Guarantee
Can TD Fraud Prevention Tools eliminate the risk of fraud? TD Fraud Prevention Tools can lessen the risk of fraud by giving your TD accounts additional layers of security:\r\nTwo-Step Verification: When you enable this feature, we’ll confirm it’s you logging in to your accounts by sending a text message to your phone.
\r\nIn-app Authentication: Review and verify your recent online transactions instantly and conveniently in the TD app using your biometrics ID or login credentials.
\r\nBiometric ID: Set up the TD app on your phone to recognize you by your face, fingerprint or eye scan, so you won’t have to put in a password.
\r\nTD Fraud Alerts: Receive instant push notifications, emails and text messages alerting you if we see suspicious activity on your TD Credit Cards or TD Access Cards.
\r\nAutodeposit: Money you receive with Interac e-Transfer® can be securely deposited into your account.
\r\nLearn about other ways to prevent fraud
\r\n"}}" id="text-a2fb9f89e1" class="cmp-text">TD Fraud Prevention Tools can lessen the risk of fraud by giving your TD accounts additional layers of security:
Two-Step Verification: When you enable this feature, we’ll confirm it’s you logging in to your accounts by sending a text message to your phone.
In-app Authentication: Review and verify your recent online transactions instantly and conveniently in the TD app using your biometrics ID or login credentials.
Biometric ID: Set up the TD app on your phone to recognize you by your face, fingerprint or eye scan, so you won’t have to put in a password.
TD Fraud Alerts: Receive instant push notifications, emails and text messages alerting you if we see suspicious activity on your TD Credit Cards or TD Access Cards.
Autodeposit: Money you receive with Interac e-Transfer® can be securely deposited into your account.
Learn about other ways to prevent fraud
Legal\r\n"}}" id="text-96c2751a64" class="cmp-text">Legal
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Continue to Site Back to TD Bank TD Bank Group is not responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.\r\nThird-party sites may have different Privacy and Security policies than TD Bank Group. You should review the Privacy and Security policies of any third-party website before you provide personal or confidential information.
\r\n"}}" id="text-0f6ca4bd82" class="cmp-text">TD Bank Group is not responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.
Third-party sites may have different Privacy and Security policies than TD Bank Group. You should review the Privacy and Security policies of any third-party website before you provide personal or confidential information.
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How TD Protects you against fraud | TD Canada Trust,AI智能索引,全网链接索引,智能导航,网页索引
- TD Fraud Prevention Tools provide additional layers of security for your TD accounts and transactions.
Learn more.