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Who we are Our people Corporate profile Corporate citizenship Environmental, Social and Governance (ESG) Investor relations Awards News and Economics For Investors Customer Care Country: Canada Canada Selected United States Language: English English Selected Français 简体中文 繁體中文 Home / Fraud Protection / Protect you and your family\r\n\r\n"}}" id="text-bb8711732c" class="cmp-text">
Home / Fraud Protection / Protect you and your family
If you get a call claiming to be a loved one needing money, hang up and call the number you know is real.
Report suspicious activity Learn how to spot common frauds and scams.\r\n"}}" id="v66" class="cmp-text"> Learn how to spot common frauds and scams. Since fraud affects millions of Canadians every year, and scammers are constantly adapting and evolving their devious tactics, it’s a good idea to stay informed to help protect yourself and your family. We can help with that.\r\n"}}" id="text-11dc204930" class="cmp-text">Since fraud affects millions of Canadians every year, and scammers are constantly adapting and evolving their devious tactics, it’s a good idea to stay informed to help protect yourself and your family. We can help with that.
Select a fraud or scam Online marketplace scam Cheque scams CRA/tax scam Fake charity scams Lottery/inheritance scams Rental scams Technical support scams One-time passcode (OTP) scam Investment scam Romance scam Job scam Identity theft scams Business email scams Emergency or grandparent scam Bank investigator scam Online Marketplace Scam\r\n"}}" id="text-47389d10a2" class="cmp-text"> Online Marketplace Scam Scammers often request an e-transfer before any exchange. They may say it's to put your items on hold or for a deposit–then they run. Use caution if sending money before goods are received.\r\n"}}" id="text-1dcc759a3f" class="cmp-text">Scammers often request an e-transfer before any exchange. They may say it's to put your items on hold or for a deposit–then they run. Use caution if sending money before goods are received.
Things to watch out for\r\n"}}" id="text-306bbac143" class="cmp-text"> Things to watch out for E-transfers are difficult to recover once they've been accepted by the recipient.\r\nProtect yourself from fraud. Never share personal or financial details unless you are certain the request is legitimate.
\r\n"}}" id="text-c261736604" class="cmp-text">E-transfers are difficult to recover once they've been accepted by the recipient.
Protect yourself from fraud. Never share personal or financial details unless you are certain the request is legitimate.
E-transfer before receiving
If the seller asks for an e-transfer before they give you anything – it may be a scam. They may call it a deposit or hold and then flee without completing the exchange.
Be cautious of any kind of prepayment.
Try a different password
Scammers may claim there is a problem with their e-transfer service and request you to send a new e-transfer to test the transaction.
This is a red flag. Do not proceed.
Making payments
If the seller requests payment before you have received anything – this may be a scam.
Too good to be true
Scammers often advertise items priced far below market value. This is a common red flag.
Always do your research beforehand and be price aware.
These types of scams commonly affect:\r\n"}}" id="text-2bd8a5dff5" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the Online Marketplace Scam?\r\n"}}" id="text-52c22883e9" class="cmp-text"> Can you spot the Online Marketplace Scam? You find a bicycle on an online marketplace selling for $300. You, the buyer, and the seller agree on this price. The seller suggests an e-transfer for $300 with a password you will not reveal until the exchange has been made.\r\nBut then, the seller claims to be experiencing a technical issue, and requests a “test” transfer.
\r\nIs this a scam?
\r\n"}}" id="text-787fcf5fa2" class="cmp-text">You find a bicycle on an online marketplace selling for $300. You, the buyer, and the seller agree on this price. The seller suggests an e-transfer for $300 with a password you will not reveal until the exchange has been made.
But then, the seller claims to be experiencing a technical issue, and requests a “test” transfer.
Is this a scam?
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Cheque scams\r\n"}}" id="text-adca8c4707" class="cmp-text"> Cheque scams Scammers will trick you out of money by altering cheques or falsifying cheques, which end up being returned. \r\n"}}" id="text-7a26c9ab83" class="cmp-text">Scammers will trick you out of money by altering cheques or falsifying cheques, which end up being returned.
Things to watch out for\r\n"}}" id="text-c568b7c106" class="cmp-text"> Things to watch out for Before you accept a cheque, it’s important to understand how cheque deposits work.\r\nJust because you see money in your account, doesn’t mean it’s there for good. Funds deposited by cheque are often subject to a hold policy and are made available to a customer only after the cheque has cleared and the hold has been lifted. Moreover, cheques may also be recalled long after they have been deposited, resulting in the funds being returned to the sender.
\r\n"}}" id="text-48a03f85ac" class="cmp-text">Before you accept a cheque, it’s important to understand how cheque deposits work.
Just because you see money in your account, doesn’t mean it’s there for good. Funds deposited by cheque are often subject to a hold policy and are made available to a customer only after the cheque has cleared and the hold has been lifted. Moreover, cheques may also be recalled long after they have been deposited, resulting in the funds being returned to the sender.
Put overpayment under scrutiny
Scammers often "accidentally" overpay by cheque and ask you to send back the difference. Once the funds are returned to the scammer, they will cancel their cheque or it will bounce as insufficient funds, leaving you out the money you sent them.
Keeping a percentage for yourself
Scammers also often send money, asking you to keep a percentage for yourself and transfer the rest of the money elsewhere. Once the cheque is returned as non-sufficient funds, you'll be out the money you've sent.
Protect your cheques
Always keep your cheques in a safe and secure place. Don’t forget to properly dispose of any unused cheques that you no longer need.
Inspect your cheques
When you receive a new book of cheques, always inspect them to ensure that they follow a sequential order and that none are missing. Scammers may try to steal cheques from the mail.
These types of scams commonly affect:\r\n"}}" id="text-b5ab5cad22" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the Fake Cheque Scam?\r\n"}}" id="text-e51231314d" class="cmp-text"> Can you spot the Fake Cheque Scam? You receive a phone call from a prospective job opportunity, and they request that you deposit cheques into your personal bank account, keep a small percentage for yourself, and transfer the rest elsewhere. \r\n"}}" id="text-29022c5965" class="cmp-text">You receive a phone call from a prospective job opportunity, and they request that you deposit cheques into your personal bank account, keep a small percentage for yourself, and transfer the rest elsewhere.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
CRA/tax scam\r\n"}}" id="text-f72908e3d5" class="cmp-text"> CRA/tax scam Government impersonation is a classic move in the scammer's playbook. It's a common way scammers steal money and personal information. Learn how to recognize it and how to protect yourself from it.\r\n"}}" id="text-289e972c03" class="cmp-text">Government impersonation is a classic move in the scammer's playbook. It's a common way scammers steal money and personal information. Learn how to recognize it and how to protect yourself from it.
Things to watch out for\r\n"}}" id="text-bdd987bbd9" class="cmp-text"> Things to watch out for If you ever receive a text, email, or phone call claiming to represent a government agency and you are unsure of the authenticity of the communication, hang up immediately. Do not respond or click on any links. When in doubt, double-check: call the trusted number from the official Canada Revenue Agency (CRA) website to verify authenticity. \r\n"}}" id="text-4463244f9a" class="cmp-text">If you ever receive a text, email, or phone call claiming to represent a government agency and you are unsure of the authenticity of the communication, hang up immediately. Do not respond or click on any links. When in doubt, double-check: call the trusted number from the official Canada Revenue Agency (CRA) website to verify authenticity.
'Unclaimed' refunds
Scammers will often pose as CRA agents and contact victims through text or email offering a tax refund or requesting to update personal information. These requests often come with a sense of urgency.
Threats and aggression
Scammers will try to use your fears against you and threaten serious consequences if you don't comply. Remember, the government will never threaten you with arrest or deportation for unpaid taxes.
Don't sign up to get scammed
Just because it looks like the government, doesn't mean it is. Scammers will use convincing fake account setup pages to trick you into giving away sensitive personal information and download malware through clicking on corrupt links.
Unusual & untraceable ways to pay
Requests for payment by gift cards or cryptocurrency should send alarm bells blaring. These untraceable forms of payment are NEVER used by the government.
These types of scams commonly affect:\r\n"}}" id="text-54ecef1ba1" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the tax scam?\r\n"}}" id="text-36f14b903b" class="cmp-text"> Can you spot the tax scam? You receive a text message, claiming to be from the Canada Revenue Agency. The message states you need to make a payment by gift card for overdue HST tax. The message warns you that if payment isn’t received by the end of the day, you will be arrested.\r\n"}}" id="text-2533390c7f" class="cmp-text">You receive a text message, claiming to be from the Canada Revenue Agency. The message states you need to make a payment by gift card for overdue HST tax. The message warns you that if payment isn’t received by the end of the day, you will be arrested.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Fake charity scam \r\n"}}" id="text-334364cb10" class="cmp-text"> Fake charity scam Scammers aren't above taking from those in need. Often, they'll pose as a charity to exploit your goodwill, stealing money from you and those you are trying to help.\r\n"}}" id="text-70bd8959ef" class="cmp-text">Scammers aren't above taking from those in need. Often, they'll pose as a charity to exploit your goodwill, stealing money from you and those you are trying to help.
Things to watch out for\r\n"}}" id="text-4267a19831" class="cmp-text"> Things to watch out for Many scammers have no problem capitalizing on your kindness. You may be contacted by phone, by a knock at your front door, by being stopped on the street, or by email. Most charity scams appear real, mimicking popular charities through counterfeit company IDs, fake collection boxes, or fake websites.\r\nThese scams not only steal money from you, but they also steal donations away from the real charities that need them.
\r\n"}}" id="text-5553006fb3" class="cmp-text">Many scammers have no problem capitalizing on your kindness. You may be contacted by phone, by a knock at your front door, by being stopped on the street, or by email. Most charity scams appear real, mimicking popular charities through counterfeit company IDs, fake collection boxes, or fake websites.
These scams not only steal money from you, but they also steal donations away from the real charities that need them.
Something is ‘off’
The charity name, logo, and web address may resemble a well-known charity, but look out for different spelling, grammatical errors, and for uncommon domain extensions like ".cx" or ".biz", instead of more trusted domains like ".org",".com", or ".ca".
Pressured donation
Scammers have a whole arsenal of pressure tactics they use to wear down your defences and steal your money. Get your guard up for aggressive sales tactics. Don't let anyone pressure you into giving them money.
Unsolicited contact
Beware of emails or messages from organizations you’ve never been in contact with or donated to before.
Avoid abnormal ways to donate
Always steer clear of unusual and untraceable ways to donate. Never make donations through pre-loaded gift cards, gift cards, crypto or wire transfers.
These types of scams commonly affect:\r\n"}}" id="text-b4f15c07c7" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the Fake Charity Scam?\r\n"}}" id="text-b20ac278ac" class="cmp-text"> Can you spot the Fake Charity Scam? You receive a phone call from an unknown number, claiming to be a well-known charity. They ask if you can donate again this year. You don’t recall donating to them in the past. The individual asks you to validate your payment information again to process the donation.\r\n"}}" id="text-cd70ab4f9d" class="cmp-text">You receive a phone call from an unknown number, claiming to be a well-known charity. They ask if you can donate again this year. You don’t recall donating to them in the past. The individual asks you to validate your payment information again to process the donation.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Lottery/inheritance scams\r\n"}}" id="text-afd59bbb52" class="cmp-text"> Lottery/inheritance scams If you've unexpectedly won the lottery, a prize, or are the lucky beneficiary of an overseas inheritance, don't celebrate yet. Fake luck can leave you out of luck. Stay vigilant and don't get scammed. \r\n"}}" id="text-06145cc9bd" class="cmp-text">If you've unexpectedly won the lottery, a prize, or are the lucky beneficiary of an overseas inheritance, don't celebrate yet. Fake luck can leave you out of luck. Stay vigilant and don't get scammed.
Things to watch out for\r\n"}}" id="text-2c7fb325b4" class="cmp-text"> Things to watch out for If you receive an email, text, call, or DM claiming you've won a prize or inheritance, it's not good luck, it's bad luck – you've probably been targeted to be scammed. This common scam uses your excitement against you to steal personal information or money.\r\n"}}" id="text-5cce0d9935" class="cmp-text">If you receive an email, text, call, or DM claiming you've won a prize or inheritance, it's not good luck, it's bad luck – you've probably been targeted to be scammed. This common scam uses your excitement against you to steal personal information or money.
Don’t be fooled by foreign taxes
Scammers will often say you need to pay for foreign taxes or legal fees before you can claim your prize or overseas inheritance.
Protect your privacy
When you try to collect your fake winnings, scammers may ask for sensitive financial information, such as bank account details, passwords, or verification codes. Never disclose sensitive information to untrusted parties.
Look out for long lost relatives
Always ask yourself: do you know this distant relative? If your first thought is ‘who?’, it’s probably a scam. If you have a hard time tracing them back to your family tree, do your research and ask other family members and loved ones.
Too good to be true
If it sounds too good to be true, it almost always is. If you receive a message saying you’ve won a prize, ask yourself: did you enter this specific contest? If you don't remember, then this is a red flag that this may be a scam.
These types of scams commonly affect:\r\n"}}" id="text-d7cd02df30" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the lottery/inheritance scam? \r\n"}}" id="text-99a63d9970" class="cmp-text"> Can you spot the lottery/inheritance scam? You receive a message from an estate executor settling an estate. They claim they are acting for a deceased distant relative who has left you a large inheritance. The message asks you to pay taxes upfront so the inheritance can be transferred. \r\n"}}" id="text-5bd82e7008" class="cmp-text">You receive a message from an estate executor settling an estate. They claim they are acting for a deceased distant relative who has left you a large inheritance. The message asks you to pay taxes upfront so the inheritance can be transferred.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Rental scams\r\n"}}" id="text-f6921db96b" class="cmp-text"> Rental scams Scammers may advertise a rental property that doesn’t exist or isn’t theirs to rent. To secure the spot, they'll ask you for a rental deposit, leaving you out of money and a place to live.\r\n"}}" id="text-4de3b752ed" class="cmp-text">Scammers may advertise a rental property that doesn’t exist or isn’t theirs to rent. To secure the spot, they'll ask you for a rental deposit, leaving you out of money and a place to live.
Things to watch out for\r\n"}}" id="text-bd530d37b9" class="cmp-text"> Things to watch out for Finding a place to rent is hard enough. Unfortunately, scammers are using the competitive rental market to scam renters out of money and a place to live. If you see your dream house or apartment in your favourite neighbourhood at a low price, it's easy to get excited. But be careful: it could be a scam.\r\nScammers often have a lax or non-existent vetting process and may mention that there are other parties interested, suggesting you pay a deposit prior to viewing to secure the property.
\r\n"}}" id="text-d9c1e3d34d" class="cmp-text">Finding a place to rent is hard enough. Unfortunately, scammers are using the competitive rental market to scam renters out of money and a place to live. If you see your dream house or apartment in your favourite neighbourhood at a low price, it's easy to get excited. But be careful: it could be a scam.
Scammers often have a lax or non-existent vetting process and may mention that there are other parties interested, suggesting you pay a deposit prior to viewing to secure the property.
Beware below market value
If you see a nice place with a price that’s too good to be true, it probably is. Properties priced low for in-demand areas should automatically raise a red flag.
Unusual & untraceable ways to pay
Most landlords ask for a deposit upfront. However, scammers may ask for money in hard-to-trace forms such as cash, cryptocurrency, or wire transfer. The safest way to pay a deposit is by cheque or Email Money Transfer (EMT).
Photogenic and phoney
Scammers often illegally pull photos from authentic real estate listings. Look out for professional photography, staged homes, watermarks, or blurry photos. Mismatched windows, door frames, or flooring, are also a sign something’s amiss.
Advertisement is poorly written
Be on the lookout for listings with spelling, punctuation, and grammar errors, as this can be a sign of a scam.
These types of scams commonly affect:\r\n"}}" id="text-c7a2a13d28" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the rental scam?\r\n"}}" id="text-6f8d37893c" class="cmp-text"> Can you spot the rental scam? You come across an advertisement for a rental property in a desirable neighbourhood, listed well below market value. The listing has a few spelling errors and shows stunning photos of a beautifully staged home. \r\n"}}" id="text-f47d8cfcfa" class="cmp-text">You come across an advertisement for a rental property in a desirable neighbourhood, listed well below market value. The listing has a few spelling errors and shows stunning photos of a beautifully staged home.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Technical support scams\r\n"}}" id="text-c8d1f3e0e7" class="cmp-text"> Technical support scams Scammers will pretend to be trusted cyber security companies, offering you seemingly helpful tech support services through fake pop-up windows or fake customer support calls. \r\n"}}" id="text-70f21e3f0c" class="cmp-text">Scammers will pretend to be trusted cyber security companies, offering you seemingly helpful tech support services through fake pop-up windows or fake customer support calls.
Things to watch out for\r\n"}}" id="text-1ade7b3a38" class="cmp-text"> Things to watch out for Technical support scams try to trick you through using familiar icons and logos. They often appear as security pop-up warnings. Be on the lookout for bold red text frequently used by scammers to alarm and disarm you with a false sense of urgency.\r\n"}}" id="text-1f8f6ca1a5" class="cmp-text">Technical support scams try to trick you through using familiar icons and logos. They often appear as security pop-up warnings. Be on the lookout for bold red text frequently used by scammers to alarm and disarm you with a false sense of urgency.
Get your guard up for pop-ups
A message pops up, warning you about a security issue on your computer, urging you to call a phone number to resolve it. Never call a number from a pop-up window. Real security messages will never ask you to call a phone number.
Unsolicited calls call for caution
Scammers call impersonating a computer technician from a well-known company. They’ll tell you they’ve found a problem with your computer. They’ll ask you to give them remote access to your computer to run a diagnostic test.
Rethink remote access requests
Scammers use links in emails and pop-ups to redirect you to scammers posing as tech support agents, who then trick you into granting them remote access to your computer.
Red flag requests for funds
Scammers may pressure you to send them money for their services or fake warranty programs. Watch out for requests to use non-refundable payment methods, such as gift cards, wire transfers, Email Money Transfers, or cash.
These types of scams commonly affect:\r\n"}}" id="text-6033d16b48" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Can you spot the technical support scam?\r\n"}}" id="text-73fe42a6ff" class="cmp-text"> Can you spot the technical support scam? You get a call from a technical support expert who says they work for McAffee, alerting you that your computer has a virus. The expert says that you will lose the contents of your computer, and your private information is at risk of being stolen. The only way to save your files and protect your information is to purchase anti-virus software or give him remote access to your computer so he can fix the problem directly. \r\n"}}" id="text-b0e39b1646" class="cmp-text">You get a call from a technical support expert who says they work for McAffee, alerting you that your computer has a virus. The expert says that you will lose the contents of your computer, and your private information is at risk of being stolen. The only way to save your files and protect your information is to purchase anti-virus software or give him remote access to your computer so he can fix the problem directly.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
OTP scam\r\n"}}" id="text-1be689c52e" class="cmp-text"> OTP scam Scammers may impersonate your bank and try to access your account.\r\n"}}" id="text-0b69c7ed4e" class="cmp-text">Scammers may impersonate your bank and try to access your account.
Unless you initiate the call, TD will never ask for your PIN, OTP or passwords.
TD Bank will never ask to remote access your account.
Things to watch out for\r\n"}}" id="text-73aa6eba98" class="cmp-text"> Things to watch out for Please be certain why you’re providing the OTP. Remember, we would never call you and ask for this code if the card was compromised.\r\nIf you’re not certain you’re speaking with a TD agent, please hang up and call the number on the back of the card.
\r\nWhen do we request an OTP?
\r\n\r\nDigital (we may prompt you with an OTP you enter directly)\r\nPurchases (where you enter the OTP indirectly)\r\nIf you initiated contact with a TD Call Centre, you may be prompted to share verbally over the phone\r\n\r\n"}}" id="text-3a47ed1490" class="cmp-text">Please be certain why you’re providing the OTP. Remember, we would never call you and ask for this code if the card was compromised.
If you’re not certain you’re speaking with a TD agent, please hang up and call the number on the back of the card.
When do we request an OTP?
Digital (we may prompt you with an OTP you enter directly) Purchases (where you enter the OTP indirectly) If you initiated contact with a TD Call Centre, you may be prompted to share verbally over the phoneYou receive a suspicious call
You receive a call from someone claiming to be a government official, a bank employee, or a renowned organization.
Though caller ID may say the call is coming from your bank, scammers can use call spoofing technology to appear as anyone they like.
Fake emergency claims
They link you to pending court cases, say your mobile number is being used in a crime, claim that Wi-Fi has been compromised, or make other urgent requests that require your immediate attention.
Ask for personal information
They ask you for your personal information, bank account details, and OTPs.
Keep in mind, TD will never ask to remote access your account.
Threaten with police or court
They threaten to escalate matters to the police or someone of higher authority if you don’t cooperate.
Some may sound helpful and offer assistance to help you resolve the impending issues. But only if you cooperate by giving them what they need.
These types of scams commonly affect:\r\n"}}" id="text-b872948a58" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Anyone
Young adults
Try yourself: Can you spot the OTP scam?\r\n"}}" id="text-df20054514" class="cmp-text"> Try yourself: Can you spot the OTP scam? You receive a call from someone claiming to be from your bank, informing you that your bank account is facing issues and may be terminated. To resolve this issue, you must provide your personal information such as your bank details and an OTP that has been texted to your phone.\r\n"}}" id="text-132394c475" class="cmp-text">You receive a call from someone claiming to be from your bank, informing you that your bank account is facing issues and may be terminated. To resolve this issue, you must provide your personal information such as your bank details and an OTP that has been texted to your phone.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Investment scam\n"}}" id="text-731a544aab" class="cmp-text"> Investment scam Scammers will send fake offers via email, instant messaging apps, social media and even dating sites.\r\n"}}" id="text-a99c1ff19a" class="cmp-text">Scammers will send fake offers via email, instant messaging apps, social media and even dating sites.
They will sometimes take over your friend’s social media account to make the scam seem legitimate.
Things to watch out for\r\n"}}" id="text-3ccad27e36" class="cmp-text"> Things to watch out for Be wary of low-risk and high return investment opportunities. Any unsolicited investment advice, especially through social media, should be approached with caution.\r\nIf you feel uncertain about investment advice, consider speaking to someone you trust. Having conversations with friends and family can not only help your situation, but avoid them from falling victim in the future.
\r\n"}}" id="text-41440a0e80" class="cmp-text">Be wary of low-risk and high return investment opportunities. Any unsolicited investment advice, especially through social media, should be approached with caution.
If you feel uncertain about investment advice, consider speaking to someone you trust. Having conversations with friends and family can not only help your situation, but avoid them from falling victim in the future.
Little to no risk, but high return
High-risk investments often offer higher potential returns, and lower-risk investments offer lower potential returns. When you buy investments like stocks, there’s no guarantee you’ll make money. You could even lose money if the stock price goes down.
“Hot tip” or insider information
Think about why they’re offering you a tip and how they benefit by telling you. If the hot tip is false, you may lose your money if you act on it. If it really is insider information about a public company, it may be illegal to act on it.
Pressure to make a fast decision
Scammers frequently use high-pressure tactics because they want to get your money and move on to another victim. Scammers also know that if you have time to check things out, you may not fall for the fraud.
Unregistered regulator
In general, anyone selling securities or offering investment advice must be registered with a securities regulator in a province or territory.
These types of scams commonly affect:\n"}}" id="text-0afb937245" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Young adults
Anyone
Try yourself: Spot the investment scam\n"}}" id="text-19ec2f07ba" class="cmp-text"> Try yourself: Spot the investment scam You receive an unsolicited email from someone claiming to be an investment banker who found your profile online. They share interests that are similar to yours and ask if you’d be interested in a crypto currency trading tip. They share details of a website, performance charts, and even online reviews that all look legitimate. They mention the investment is primed to make a huge return, and you should invest a large amount of your savings to help you retire early.\r\n"}}" id="text-cca2ed598c" class="cmp-text">You receive an unsolicited email from someone claiming to be an investment banker who found your profile online. They share interests that are similar to yours and ask if you’d be interested in a crypto currency trading tip. They share details of a website, performance charts, and even online reviews that all look legitimate. They mention the investment is primed to make a huge return, and you should invest a large amount of your savings to help you retire early.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Romance scam\r\n"}}" id="text-f928127564" class="cmp-text"> Romance scam Scammers will often target their victims through online dating websites or social media. The intention is to gain trust and affection, so they’ll likely profess their love for someone very quickly.\r\n"}}" id="text-d421696330" class="cmp-text">Scammers will often target their victims through online dating websites or social media. The intention is to gain trust and affection, so they’ll likely profess their love for someone very quickly.
Things to watch out for\r\n"}}" id="text-5db9cb7e98" class="cmp-text"> Things to watch out for If someone professes their love too quickly or consistently avoids any opportunity to meet in-person, exercise extreme caution.\r\nBe wary of a romantic partner who says they live nearby and are currently working overseas.
\r\n"}}" id="text-d322fd2709" class="cmp-text">If someone professes their love too quickly or consistently avoids any opportunity to meet in-person, exercise extreme caution.
Be wary of a romantic partner who says they live nearby and are currently working overseas.
The romance moves very quickly
Romance scammers will be quick to “fall in love” and profess their love. Their goal is to manipulate the victim emotionally as quickly as possible, before the victim realizes they’re being scammed. They may also propose marriage very quickly.
Little information or presence online
These scammers will often impersonate someone else and may only have one or two images of the person they’re impersonating.
They also may include images on their profiles that show only a portion of their face.
Asks for money
Common reasons romance scammers provide when they ask for money:
Travel expenses Medical bills or other emergency expenses Get out of debt to start a “new life” with youThey will often create a sob story to manipulate their victims into sending money.
Avoids in-person meetings
Romance scammers usually use fake profile images to hide their identity. They’ll continuously make promises to meet in person, even internationally.
However, they’ll have an “emergency” preventing them from travelling or meeting you.
These types of scams commonly affect:\n"}}" id="text-7c9d0bb14c" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Young adults
Can you spot the romance scam?\n"}}" id="text-c882b0e1c2" class="cmp-text"> Can you spot the romance scam? You meet someone on a dating site who lives in a different country than you. Within no time at all, they’ve charmed you and professed their love and suggested marriage. However, they’ve mentioned that they need money to support their family and get out of debt. They agree to fly to you if you buy them the plane ticket but cancel at the last minute because their mother got sick.\r\n"}}" id="text-df51c0148b" class="cmp-text">You meet someone on a dating site who lives in a different country than you. Within no time at all, they’ve charmed you and professed their love and suggested marriage. However, they’ve mentioned that they need money to support their family and get out of debt. They agree to fly to you if you buy them the plane ticket but cancel at the last minute because their mother got sick.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Job scam\r\n"}}" id="text-471cd89c36" class="cmp-text"> Job scam Two ways fraudsters target their victims are:\r\n"}}" id="text-2d734aa735" class="cmp-text">Two ways fraudsters target their victims are:
Asking them to accept fraudulent money through cheque or e-transfer.
They may also pretend to hire the victim and ask for job-related expenses to be paid.
Things to watch out for\r\n"}}" id="text-5b57ff73fa" class="cmp-text"> Things to watch out for Be cautious about unsolicited job offers through text or email with promises of making “easy money”.\r\nA job should never require you to use your personal bank account or credit products as a form of transferring money to another party.
\r\n"}}" id="text-55254fc905" class="cmp-text">Be cautious about unsolicited job offers through text or email with promises of making “easy money”.
A job should never require you to use your personal bank account or credit products as a form of transferring money to another party.
Lucrative job offers
You may receive a tempting offer for a job that comes with a high salary, but vague details. If you apply, you may find the "employer" asking you to pay fees or reveal sensitive details.
Upfront details
Scammers trying to access your information often request personal details, like proof of residence or financial statements, upfront.
Legitimate companies typically don't require this information until the interview or onboarding phase.
Fake accounts and websites
Since almost anyone can open and operate a social media account or website, scammers commonly create online platforms for made-up employers or fake channels for real companies. These channels typically have little-to-no information about the company.
Unnecessary calls
A scam caller tends to call persistently, trying to pressure you into accepting what they're offering. Often, they’ll claim you may lose the opportunity to apply for a job if you don't immediately respond or agree to the terms.
These types of scams commonly affect:\n"}}" id="text-55ae4ca71b" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Young adults
Try yourself: Can you spot the job scam?\n"}}" id="text-6bdeed6e2b" class="cmp-text"> Try yourself: Can you spot the job scam? You receive an email for a potential job opportunity. The person asks about your place of residence and financial information upfront. They tell you that you can make thousands of dollars with little work, while also working from home.\r\n"}}" id="text-a806e15cd4" class="cmp-text">You receive an email for a potential job opportunity. The person asks about your place of residence and financial information upfront. They tell you that you can make thousands of dollars with little work, while also working from home.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Identity theft scams\r\n"}}" id="text-ec0fdbd5bd" class="cmp-text"> Identity theft scamsScammers can try to trick you into revealing personal information like Social Insurance Number or bank details, often through fake emails, phone calls or websites, leading to fraud or financial loss.
Things to watch out for\r\n"}}" id="text-997f3fc45d" class="cmp-text"> Things to watch out for Identity theft is when someone steals your personal information, like your Social Insurance Number, credit card or bank details, to commit fraud. Scammers often use fake emails, texts, or phone calls, pretending to be banks, government agencies or trusted companies. Scammers may pressure you to act quickly or click on malicious links. Watch out for suspicious messages, requests for your sensitive information, or any unfamiliar account activity.\r\n"}}" id="text-b3d6e016f6" class="cmp-text">Identity theft is when someone steals your personal information, like your Social Insurance Number, credit card or bank details, to commit fraud. Scammers often use fake emails, texts, or phone calls, pretending to be banks, government agencies or trusted companies. Scammers may pressure you to act quickly or click on malicious links. Watch out for suspicious messages, requests for your sensitive information, or any unfamiliar account activity.
Use a strong password
Create long complex passwords using a mix of letters, numbers and symbols. Do not reuse your passwords across your online accounts. Consider using a reliable password manager to keep them safe.
Phishing: Don’t take the bait
Stay on the lookout for emails, phone calls, or text messages that urge quick action or contain suspicious links. Always verify the sender before clicking on anything.
Be aware of SIM swap fraud
These scams can cause loss of service or unusual activity on your mobile device. If you lose access or notice unauthorized activity, contact your telecom provider immediately, enable multi-factor authentication and report the incident.
It pays to pay attention
Check your bank statements, credit card activity, and credit reports regularly.
Always review your account for any unusual activity. Look for unfamiliar transactions and unusual inquiries. See something suspicious? Report it to TD right away.
These types of scams commonly affect:\r\n"}}" id="text-fe6cf18c1a" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Young adults
Anyone
Can you spot the identity theft scam?\r\n"}}" id="text-3b7fdfaa4b" class="cmp-text"> Can you spot the identity theft scam? You received a call from someone claiming to be from TD. It sounds urgent. The caller asks for your account number, password, and SIN to verify your identity, as there has been suspicious activity on your accounts. The caller sounds very professional, the caller ID matches the organization, and they emphasize the need to lock your accounts immediately.\r\n"}}" id="text-54ee5f0bec" class="cmp-text">You received a call from someone claiming to be from TD. It sounds urgent. The caller asks for your account number, password, and SIN to verify your identity, as there has been suspicious activity on your accounts. The caller sounds very professional, the caller ID matches the organization, and they emphasize the need to lock your accounts immediately.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Business email scams\r\n"}}" id="text-47c776f011" class="cmp-text"> Business email scamsScammers will often impersonate executives, co-workers, or business partners by using fake or hacked email accounts to try to steal money or confidential information from you.
Things to watch out for\r\n"}}" id="text-d55f25e1be" class="cmp-text"> Things to watch out for Business email scams target individuals and businesses that transfer money or handle sensitive sought-after data. Scammers will often impersonate executives, co-workers, vendors, or trusted business partners using fake or hacked email accounts to trick employees into transferring funds or revealing confidential information. These emails often appear legitimate and urgent, making them difficult to detect.\r\n"}}" id="text-cb9df536b5" class="cmp-text">Business email scams target individuals and businesses that transfer money or handle sensitive sought-after data. Scammers will often impersonate executives, co-workers, vendors, or trusted business partners using fake or hacked email accounts to trick employees into transferring funds or revealing confidential information. These emails often appear legitimate and urgent, making them difficult to detect.
Urgent payment info change requests
Always confirm fund transfers or sensitive data requests through a secondary channel, like a phone call or in-person verification.
Emails from an unusual domain
Get educated on how to spot phishing signs, such as urgent or unusual requests, or strange email addresses and domains.
Failed login attempts
Watch out for multiple online failed login attempts. Enable multi-factor authentication (MFA) for your email and all electronic banking to add an extra layer of security.
Request to change sensitive info
Scammers love a distracted desk. Look for suspicious email domains, caller display name spoofing, or changes in communication patterns asking you to change sensitive information.
These types of scams commonly affect:\r\n"}}" id="text-88ec8a9844" class="cmp-text"> These types of scams commonly affect:Anyone
Can you spot the business email scam?\r\n"}}" id="text-5e9c4caa34" class="cmp-text"> Can you spot the business email scam? You receive an urgent email from your company's CEO asking you to wire $25,000 to a new vendor for an overdue invoice. The message stresses immediate action to avoid hefty penalty fees. The email address looks almost identical to your CEO's, but you were not notified of any new vendor changes, and the tone of the request seems slightly off from the CEO's usual communication style.\r\n"}}" id="text-fd324d1c90" class="cmp-text">You receive an urgent email from your company's CEO asking you to wire $25,000 to a new vendor for an overdue invoice. The message stresses immediate action to avoid hefty penalty fees. The email address looks almost identical to your CEO's, but you were not notified of any new vendor changes, and the tone of the request seems slightly off from the CEO's usual communication style.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Emergency or grandparent scam\n"}}" id="text-d308828991" class="cmp-text"> Emergency or grandparent scam The scammer will call and impersonate the victim’s grandchild or family member, claiming to be in trouble and needs money urgently.\r\n"}}" id="text-38590453c6" class="cmp-text">The scammer will call and impersonate the victim’s grandchild or family member, claiming to be in trouble and needs money urgently.
They will swear you to secrecy under the guise of embarrassment.
Things to watch out for\r\n"}}" id="text-913a99ba6a" class="cmp-text"> Things to watch out for If you receive a call that seems out of the ordinary or suspicious, verify the caller by asking questions that only the real person would be able to answer. Or, hang up, and try contacting them at a phone number you know is legitimate.\r\nRemember, advanced technology allows scammers to mimic the voice of your loved ones, giving them the ability to sound remarkably similar.
\r\n"}}" id="text-edc51b02c0" class="cmp-text">If you receive a call that seems out of the ordinary or suspicious, verify the caller by asking questions that only the real person would be able to answer. Or, hang up, and try contacting them at a phone number you know is legitimate.
Remember, advanced technology allows scammers to mimic the voice of your loved ones, giving them the ability to sound remarkably similar.
Poses as a loved one in trouble
The caller will claim to be in trouble and will request money right away. They may say they were in a car accident with a rental car or they were arrested and jailed in another city or country. The “grandchild” will ask the victim to not tell anyone.
Suspicious phone call
A senior or family member will receive a phone call from the scammer impersonating a loved one in trouble.
Poses an emergency or immediate risk
The scammer will claim to be at risk or in an emergency. To make the story seem more credible, the caller might also put another person on the phone to act like a police officer, bail bondsman or lawyer.
Money transfers to receive cash
The victim will wire money from their bank to the “grandchild”. It’ll be sent through a money transfer service (i.e., Western Union) where it can be picked up at any international location. The scammer may also arrange for a courier to get the money.
These types of scams commonly affect:\n"}}" id="text-819644cb98" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Can you spot the emergency or grandparent scam?\r\n"}}" id="text-d653a8851e" class="cmp-text"> Can you spot the emergency or grandparent scam? You receive a call from someone claiming to be a loved one in trouble. They claim to have been in a traffic accident or a robbery where they’ve been injured. The accident location may be in a foreign country, even a location your loved one has traveled to. They urgently ask for money in the way of wire transfer. They ask you to keep this a secret in fear of embarrassment.\r\n"}}" id="text-4fbc9524b4" class="cmp-text">You receive a call from someone claiming to be a loved one in trouble. They claim to have been in a traffic accident or a robbery where they’ve been injured. The accident location may be in a foreign country, even a location your loved one has traveled to. They urgently ask for money in the way of wire transfer. They ask you to keep this a secret in fear of embarrassment.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Bank investigator scam\n"}}" id="text-211e6d761b" class="cmp-text"> Bank investigator scam Scammer will call and pose as the victim’s bank, providing a name and fake employee number.\r\n"}}" id="text-3ddbc79a6b" class="cmp-text">Scammer will call and pose as the victim’s bank, providing a name and fake employee number.
Tells the victim their accounts have been compromised and may ask for them to assist in this investigation.
Things to watch out for\r\n"}}" id="text-e15fe362f7" class="cmp-text"> Things to watch out for If you receive a call from someone who says they're from your bank, take down their name and hang up. Call the bank back using the bank's public phone number. Your bank will never request you to assist in an undercover investigation.\r\nScammers often convey a sense of urgency to rush you into quick decisions. They’ll often threaten you if you don’t do as they say. Or, may offer private info they’ve obtained from the dark web to further convince you of their authenticity.
\r\n"}}" id="text-1a71267056" class="cmp-text">If you receive a call from someone who says they're from your bank, take down their name and hang up. Call the bank back using the bank's public phone number. Your bank will never request you to assist in an undercover investigation.
Scammers often convey a sense of urgency to rush you into quick decisions. They’ll often threaten you if you don’t do as they say. Or, may offer private info they’ve obtained from the dark web to further convince you of their authenticity.
Fake bank employee or police call
Scammer will call and pretend to be a bank employee from the fraud department. They’ll try to convince the victim to give them their banking information to gain access to the victim's accounts.
Fake compromised account
Fraudster provides their name and a phony employee number and tells the victim either that their accounts have been compromised, or that the bank is investigating a series of fraud cases that have been committed by staff at the individual’s branch.
Asks to keep situation confidential
The scammer asks the victim to help with a fictitious law enforcement investigation into a fraud case. Insisting on keeping it secret from branch staff and loved ones. They’ll often request your PIN, password or OTP (One-time password) as well.
Fake fund deposits
Scammers may “deposit” money into their victim’s account but use cash advances from the victim’s credit cards. Then, they ask for the money to be sent back for investigation.
They may ask victims to buy gift cards and share the activation code.
These types of scams commonly affect:\n"}}" id="text-3b4e316134" class="cmp-text"> These types of scams commonly affect:Newcomers to Canada
Seniors
Young adults
Anyone
Can you spot the bank investigator scam?\n"}}" id="text-eb3c6d9025" class="cmp-text"> Can you spot the bank investigator scam? You receive a telephone call early in the morning, often when you’re still sleeping, from someone claiming to be a representative from a financial institution. While on the phone, you’re rushed into making a decision or giving personal information. You’re then asked to make a purchase of gift cards, prepaid credit cards or cryptocurrencies, like bitcoin. The person then asks you to keep this information private and to tell no one.\n"}}" id="text-2ddedca182" class="cmp-text">You receive a telephone call early in the morning, often when you’re still sleeping, from someone claiming to be a representative from a financial institution. While on the phone, you’re rushed into making a decision or giving personal information. You’re then asked to make a purchase of gift cards, prepaid credit cards or cryptocurrencies, like bitcoin. The person then asks you to keep this information private and to tell no one.
Yes, this is a scam
Find the answer here
No, this is not a scam
Find the answer here
Here are a few quick tips to help protect you from fraud.\r\nEnable TD Fraud Alerts. Receive instant text messages notifying you of suspicious activity.
\r\nProtect your PIN and passwords. Never share this confidential information with anyone.
\r\n"}}" id="text-794f6d90ae" class="cmp-text">Here are a few quick tips to help protect you from fraud.
Enable TD Fraud Alerts. Receive instant text messages notifying you of suspicious activity.
Protect your PIN and passwords. Never share this confidential information with anyone.
Lock or block TD cards. Use the TD app to lock a lost TD credit card or TD Access card or block international purchases while in Canada.\n\n
Practice skepticism. Approach unsolicited advice with suspicion. Don’t open links from emails, texts or on social media you don’t recognize.
\n"}}" id="text-b856b48540" class="cmp-text">Lock or block TD cards. Use the TD app to lock a lost TD credit card or TD Access card or block international purchases while in Canada.
Practice skepticism. Approach unsolicited advice with suspicion. Don’t open links from emails, texts or on social media you don’t recognize.
Frequently asked questions\r\n"}}" id="text-372109ab25" class="cmp-text"> Frequently asked questions What is online fraud? What are some examples of online fraud? Online fraud is a crime that happens by email, text message, fake websites, and other methods, with one purpose: to steal your money or personal information. Some examples include:\r\nIdentity theft: when someone uses your personal information without you agreeing to it, such as opening a bank account or applying for credit in your name.
\r\nPhishing: fraudulent emails or websites.
\r\nSmishing: fraudulent SMS text messages.
\r\nVishing: fraudulent phone calls.
\r\nInvestment scams: attempts to convince you to invest in fraudulent or deceptive investment opportunities, promising high rewards with minimal risk.
\r\nRomance scams: criminals who pretend to be romantically interested in you, but who really want to steal your money or personal information, often by contacting you through dating websites or social media.
\r\nEmergency or grandparent scams: fraudsters who contact you by email, phone, text, direct message or another method, pretending to be a loved one in urgent need of help (usually a fast money transfer). What the fraudster is really doing is trying to trick you into giving them money.
\r\nLearn how to protect yourself from these and other scams
\r\n"}}" id="text-2fd239058a" class="cmp-text">Online fraud is a crime that happens by email, text message, fake websites, and other methods, with one purpose: to steal your money or personal information. Some examples include:
Identity theft: when someone uses your personal information without you agreeing to it, such as opening a bank account or applying for credit in your name.
Phishing: fraudulent emails or websites.
Smishing: fraudulent SMS text messages.
Vishing: fraudulent phone calls.
Investment scams: attempts to convince you to invest in fraudulent or deceptive investment opportunities, promising high rewards with minimal risk.
Romance scams: criminals who pretend to be romantically interested in you, but who really want to steal your money or personal information, often by contacting you through dating websites or social media.
Emergency or grandparent scams: fraudsters who contact you by email, phone, text, direct message or another method, pretending to be a loved one in urgent need of help (usually a fast money transfer). What the fraudster is really doing is trying to trick you into giving them money.
Learn how to protect yourself from these and other scams
Is it safe to share my personal and financial information with online merchants? Shopping online is easy, convenient and, most of the time, safe. You should always be cautious when you’re asked for information by an online store or company, especially if you don’t know them or haven’t bought from them before. Remember:\r\n"}}" id="text-2178a77c19" class="cmp-text">Shopping online is easy, convenient and, most of the time, safe. You should always be cautious when you’re asked for information by an online store or company, especially if you don’t know them or haven’t bought from them before. Remember:
If a deal sounds too good to be true, it probably is.
Shop with well-known, familiar stores. If you want to buy something from an online store you don’t know, research the company or store before you buy.
Be cautious about how you pay for your purchase: the safest way is with a credit card or debit card through a secure site.
Don’t make purchases through a pop-up page: go directly to the retailer’s secure website.
Learn how to protect your online data\r\n"}}" id="text-a33eea7515" class="cmp-text">Learn how to protect your online data
What should I do if I suspect that my online accounts or personal information have been compromised? To report online fraud (i.e., phishing emails, fraudulent text messages, etc.), send an email to phishing@td.com. Attach copies of suspicious emails, text messages and any links or URLs that you think might be fake.\r\nIf you do not recognize a transaction (like a purchase, debit or other charge) on your TD statement, call TD Bank right away at:
\r\n"}}" id="text-1c3ccc45b4" class="cmp-text">To report online fraud (i.e., phishing emails, fraudulent text messages, etc.), send an email to phishing@td.com. Attach copies of suspicious emails, text messages and any links or URLs that you think might be fake.
If you do not recognize a transaction (like a purchase, debit or other charge) on your TD statement, call TD Bank right away at:
TD Bank: 1-866-222-3456
TD Direct Investing: 1-800-465-5463
TD Insurance: 1-877-397-4187
Web Business Banking Support: 1-800-668-7328
TD Bank: 1-866-222-3456
TD Direct Investing: 1-800-465-5463
TD Insurance: 1-877-397-4187
Web Business Banking Support: 1-800-668-7328.
You can also chat with us through EasyWeb and the TD app, or at a TD Branch.\r\nLearn how to report online fraud
\r\n"}}" id="text-9030e3b3be" class="cmp-text">You can also chat with us through EasyWeb and the TD app, or at a TD Branch.
Learn how to report online fraud
What are some best practices for safe online banking? When logging in to EasyWeb online banking on your computer, always go to the official TD Bank website by typing in "td.com" or use the mobile app on your phone. \r\nWhen using online banking in a public place, always make sure your password can’t be seen by anyone and that you’re using a secure connection. Avoid using public connections, like a hotel connection or a transit connection.
\r\nMake sure your phone and other devices you use for online banking are password-protected. Turn on Two-Step Verification, when possible. With this feature, we’ll confirm it’s you by sending a text message to your phone.
\r\nLearn more about Two-Step Verification
\r\n"}}" id="text-4099333d84" class="cmp-text">When logging in to EasyWeb online banking on your computer, always go to the official TD Bank website by typing in "td.com" or use the mobile app on your phone.
When using online banking in a public place, always make sure your password can’t be seen by anyone and that you’re using a secure connection. Avoid using public connections, like a hotel connection or a transit connection.
Make sure your phone and other devices you use for online banking are password-protected. Turn on Two-Step Verification, when possible. With this feature, we’ll confirm it’s you by sending a text message to your phone.
Learn more about Two-Step Verification
TD Fraud Digital TutorialsLearn how to change your password, register, activate your account, log in using a temporary password and much more.
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\r\n"}}" id="text-0f6ca4bd82" class="cmp-text">TD Bank Group is not responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services offered on third party sites.
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Site Index TD Personal Banking Personal Home My Accounts How To Today's Rates Accounts (Personal) Chequing Accounts Savings Accounts Student Account Credit Cards Aeroplan points Travel Rewards Cash Back No Annual Fee Low Rate U.S. Dollar Mortgages Loans and lines of credit Personal Investing GIC & Term Deposits Mutual Funds TFSA - Tax-Free Savings Account RSP - Retirement Savings Plan RIF - Retirement Income Options RESP - Education Savings Plan RDSP - Disability Savings Plan Precious Metals Insurance Travel Medical Insurance All Products Students New To Canada Banking Advice for Seniors (60+) Cross Border Banking Foreign Exchange Services Ways to Pay Ways to Bank Green Banking TD Advice TD Small Business Banking Small Business Home Accounts (Business) Chequing Account Savings Account U.S. Dollar Account AgriInvest Account Cheque Services Credit Overdraft Protection Line of Credit Business Credit Cards Loan Business Mortgage Canada Small Business Financial Loan Agriculture Credit Solutions TD Auto Finance Small Business Vehicle Lending Invest for your Business Advice for your Profession or Industry TD Merchant Solutions Foreign Currency Services Employer Services TD Investing Investing Home Direct Investing Accounts Commissions and Fees Trading Platforms Investment Types Investor Education TD Wealth Financial Planning Private Wealth Management Markets and Research TD Corporate About TD Investor Relations Economics Environment Diversity Supplier Information TD Newsroom Careers Other TD Businesses TD Commercial Banking TD Asset Management TD Securities TD Auto Finance U.S. Banking TD Bank Personal Banking TD Bank Small Business Banking TD Bank Commercial Banking TD Auto Finance TD Wealth Private Client Group TD Bank Personal Financial ServicesCorrect. Scammers are trying to access your account and need your one-time passcode to successfully login. TD will never ask you for an OTP or passcode unless you initiate the call.
Incorrect. Scammers are trying to access your account and need your one-time passcode to successfully login. TD will never ask you for an OTP or passcode unless you initiate the call.
Correct. You should never trust unsolicited emails, texts or social media messages from anyone you meet online who requests money, or presents business opportunities for an investment.
Incorrect. You should never trust unsolicited emails, texts or social media messages from anyone you meet online who requests money, or presents business opportunities for an investment.
Correct. This is a bank investigator scam. Your bank will never ask you to make payments with gift cards or tell you to keep the interaction private.
Incorrect. This is a bank investigator scam. Your bank will never ask you to make payments with gift cards or tell you to keep the interaction private.
Correct. Romance scammers will quickly profess their love to keep their victim interested. They’ll then ask for money to help with different emergencies and family matters.
Incorrect. Romance scammers will quickly profess their love to keep their victim interested. They’ll then ask for money to help with different emergencies and family matters.
Correct. Scammers know people want to make money by working from home. These jobs could be anything from reshipping products to selling things to people you know.
Incorrect. Scammers know people want to make money by working from home. These jobs could be anything from reshipping products to selling things to people you know.
Correct. Scammers may tell you they’re in urgent need of money because they’ve gotten themselves in trouble.
Correct. Generally, you should use extreme caution when sending money before goods or services are exchanged. Furthermore, never send more than one e-transfer without cancelling the original e-transfer.
Incorrect. Generally, you should use extreme caution when sending money before goods or services are exchanged. Furthermore, never send more than one e-transfer without cancelling the original e-transfer.
Incorrect. Scammers will often send you fraudulent funds by cheque, ask you to keep a percentage for yourself, and have you transfer the remaining funds elsewhere. The original funds sent by the scammer will likely come back as non-sufficient funds.
Correct. Scammers will often send you fraudulent funds by cheque, ask you to keep a percentage for yourself, and have you transfer the remaining funds elsewhere. The original funds sent by the scammer will likely come back as non-sufficient funds.
Correct. The government will not threaten you with arrest or deportation for past due taxes. The CRA does not accept gift cards as payment.
Incorrect. The government will not threaten you with arrest or deportation for past due taxes. The CRA does not accept gift cards as payment.
Correct. While the charity name and cause may seem legitimate, always be weary of unsolicited calls from unknown numbers, especially when the individual making the call claims to be from a charity you’ve never donated to.
Incorrect. While the charity name and cause may seem legitimate, always be weary of unsolicited calls from unknown numbers, especially when the individual making the call claims to be from a charity you’ve never donated to.
Correct. It is unlikely that you will have received an inheritance from someone you've never met before.
Incorrect. It is unlikely that you will have received an inheritance from someone you've never met before.
Correct. Scammers will often list rental properties well below market value to lure more potential victims. Professional photos of staged homes are a sign the photos were likely stolen from a real estate website. Rental listings containing grammar mistakes hint it was posted by a scammer.
Incorrect. Scammers will often list rental properties well below market value to lure more potential victims. Professional photos of staged homes are a sign the photos were likely stolen from a real estate website. Rental listings containing grammar mistakes hint it was posted by a scammer.
Correct. While it may feel like a trusted company is trying to help protect you, don’t let a high-pressure situation lower your defences. The truth is, you risk losing money to a fake service and putting your computer and identity at risk.
Incorrect. While it may feel like a trusted company is trying to help protect you, don’t let a high-pressure situation lower your defences. The truth is, you risk losing money to a fake service and putting your computer and identity at risk.
Incorrect. Scammers may tell you they’re in urgent need of money because they’ve gotten themselves in trouble.
Correct. This is a business email scam. Always verify urgent financial requests through a separate, trusted communication channel – never rely on email alone.
Incorrect. This is a business email scam. Always verify urgent financial requests through a separate, trusted communication channel – never rely on email alone.
Correct. This is an identity theft scam. TD would never call to ask you for your password or SIN, unprompted, over the phone. Scammers often create a sense of urgency to trick you. Hang up, call the number on the back of your card or visit TD's Fraud Hub for additional information.
Incorrect. This is an identity theft scam. TD would never call to ask you for your password or SIN, unprompted, over the phone. Scammers often create a sense of urgency to trick you. Hang up, call the number on the back of your card or visit TD's Fraud Hub for additional information.
Protect yourself and your family against fraud | TD Canada Trust,AI智能索引,全网链接索引,智能导航,网页索引
- Explore some of the ways in which you can keep yourself and your family safe from frauds and scams.